We have all secure payment methods including Paypal,We highly suggest using Paypal in case you are not satisfied the refund takes less time than other methods .

If you are not satisfied with the service or commit a mistake and paid the wrong subscription

You are elligible for a refund If you made the purchase withing 7 business days

However we propose a free trial before subscribing for our services to avoid such issues

We will grant you a refund within 7 days no questions asked

If you follow the current steps :

Contact us at support@osirisvisiontv.com

Send us your order number, email,details of the payments

Once you are refunded, you will not be able to subscribe again to our services,benefit from any discount or request a free trial at our website and associates.

If you are not subject of a permanent ban from our platforms

you can get your old account reactivated by subcribing at our renewal section and sending us your username or the email tied to your account if it’s still in our database we will reactivate it for you( we delete inactive accounts after 720 days of inactivity)

However it is possible to get a new username or the same username again even if it was deleted ( if no other customer fill for that username )

No.This may result in termination of your subscription and a permanent ban from all IPTV platforms

You can cancel your subscription within 7 days of your purchase and we will grant you a full refund .

Unlike other websites and businesses we do not do automatic renewal without your consent, as we find it to be innaproriate of us to do such things

You can renew manually your subscription when it is about to expire or after it expire

You can also get a new subscription for your other devices or to gift to a friend or a family member

Yes.But only one active device at a time

However you can’t register your subscription under your friends devices or different ip adress this will result in the termination of the subscription as explained on our terms and conditions section